What if I face any problem after buying—how do I contact Eraya and how fast will I get help?

If you ever face any issue, Eraya’s support team is always ready to help. You can contact us instantly through WhatsApp, phone, or email, and our team typically replies within a few minutes to a maximum of 24 hours, depending on the query. Every order also comes with your invoice, certificate, and support details, so you always have official proof and assistance whenever needed. We take full responsibility for product quality, delivery, and after-sales support—your peace of mind is our priority.

Can I buy Eraya jewellery online safely?

Yes. Shopping at Eraya is completely safe. Every order is securely processed, fully insured during shipping, and delivered in tamper-proof packaging. You also receive an authenticity certificate (IGI/GIA for diamonds), a BIS hallmark for gold, and a proper invoice for lifetime verification. Your jewellery remains protected until it reaches your hands.

Can I customize diamond jewellery with Eraya?

Yes, Eraya allows full customization for rings, pendants, earrings, bracelets, and more using your preferred IGI or GIA certified diamonds or artificial diamonds. 🛠️ Customization Process (Short & Simple) Share your idea or inspiration → receive a free quote After payment → we prepare a detailed 3D CAD design for your approval Diamond photos/videos are shared for confirmation Our artisans begin crafting with continuous progress updates Final photos/videos are shared before shipping your jewellery This ensures complete transparency, accuracy, and peace of mind at every step.

Do artificial diamonds look like real diamonds?

Yes. Our artificial diamonds are crafted to look sparkling, clear, and close to natural diamonds, making them a great alternative.

Is artificial diamond jewellery good for gifting?

Yes, it’s a popular choice for budget-friendly gifting without compromising beauty or style.

Do you provide warranty on jewellery?

Yes, Eraya offers warranty on craftsmanship along with polishing and repair support whenever needed.

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Emerald Halo Solitaire – Emerald Diamond Ring

Emerald Halo Solitaire – Emerald Diamond Ring

Pear Cut Halo with Lab Diamond Ring

Pear Cut Halo with Lab Diamond Ring

7.30MM Solitaire with LG Diamond Halo Ring

7.30MM Solitaire with LG Diamond Halo Ring

Round Bridal Ring with Diamond

Round Bridal Ring with Diamond

Pear Cut Band with LG Diamond Accent

Pear Cut Band with LG Diamond Accent

Solitaire 1ct Ring with Lab Diamond

Solitaire 1ct Ring with Lab Diamond

Minimalist Bar Necklace with Lab-Created Diamond

Minimalist Bar Necklace with Lab-Created Diamond

Teardrop Pendant & Earring Set with LG Diamond Jewelry for Women

Teardrop Pendant & Earring Set with LG Diamond Jewelry for Women

Rose Gold Pendant Set with Lab-Created Diamond Set

Rose Gold Pendant Set with Lab-Created Diamond Set

Minimalist Bridal Set | Diamond Pedant-Earring Set

Minimalist Bridal Set | Diamond Pedant-Earring Set

Emerald Round Studs with Lab-Grown Diamond

Emerald Round Studs with Lab-Grown Diamond

Mother of Pearl Pendant with Lab-Grown Diamond

Mother of Pearl Pendant with Lab-Grown Diamond

Necklace & Earring Set with LG Diamond Set

Necklace & Earring Set with LG Diamond Set

Round Cut Drop Earrings with Lab-Grown Diamond

Round Cut Drop Earrings with Lab-Grown Diamond

Round Cut Necklace Set with Lab-Grown Diamond Set

Round Cut Necklace Set with Lab-Grown Diamond Set

Gold Solitaire Studs with Lab-Created Diamond

Gold Solitaire Studs with Lab-Created Diamond

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