What if I face any problem after buying—how do I contact Eraya and how fast will I get help?

If you ever face any issue, Eraya’s support team is always ready to help. You can contact us instantly through WhatsApp, phone, or email, and our team typically replies within a few minutes to a maximum of 24 hours, depending on the query. Every order also comes with your invoice, certificate, and support details, so you always have official proof and assistance whenever needed. We take full responsibility for product quality, delivery, and after-sales support—your peace of mind is our priority.

Can I buy Eraya jewellery online safely?

Yes. Shopping at Eraya is completely safe. Every order is securely processed, fully insured during shipping, and delivered in tamper-proof packaging. You also receive an authenticity certificate (IGI/GIA for diamonds), a BIS hallmark for gold, and a proper invoice for lifetime verification. Your jewellery remains protected until it reaches your hands.

Can I customize diamond jewellery with Eraya?

Yes, Eraya allows full customization for rings, pendants, earrings, bracelets, and more using your preferred IGI or GIA certified diamonds or artificial diamonds. 🛠️ Customization Process (Short & Simple) Share your idea or inspiration → receive a free quote After payment → we prepare a detailed 3D CAD design for your approval Diamond photos/videos are shared for confirmation Our artisans begin crafting with continuous progress updates Final photos/videos are shared before shipping your jewellery This ensures complete transparency, accuracy, and peace of mind at every step.

Do artificial diamonds look like real diamonds?

Yes. Our artificial diamonds are crafted to look sparkling, clear, and close to natural diamonds, making them a great alternative.

Is artificial diamond jewellery good for gifting?

Yes, it’s a popular choice for budget-friendly gifting without compromising beauty or style.

Do you provide warranty on jewellery?

Yes, Eraya offers warranty on craftsmanship along with polishing and repair support whenever needed.

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Diamond Rose Gold Bracelet | Dainty Floral Tennis Bracelet

Diamond Rose Gold Bracelet | Dainty Floral Tennis Bracelet

Rose Gold Butterfly Lab-Grown Diamond Bracelet

Rose Gold Butterfly Lab-Grown Diamond Bracelet

Teal Stone Lab Diamond – Rose Gold Ring

Teal Stone Lab Diamond – Rose Gold Ring

Minimalist Floral Necklace with Lab-Created Diamond

Minimalist Floral Necklace with Lab-Created Diamond

Baguette Round Pendant with Diamond

Baguette Round Pendant with Diamond

Toi et Moi Promise Ring with Lab Diamond

Toi et Moi Promise Ring with Lab Diamond

Crossover Bridal Ring – LG Diamond

Crossover Bridal Ring – LG Diamond

Modern Statement Band – Lab Grown Diamond Ring

Modern Statement Band – Lab Grown Diamond Ring

Criss-Cross Stackable Ring with Lab Grown Diamond

Criss-Cross Stackable Ring with Lab Grown Diamond

Rose Gold Bridal Ring –Engagement Ring Gold

Rose Gold Bridal Ring –Engagement Ring Gold

Clover Promise Ring – LG Diamond

Clover Promise Ring – LG Diamond

Floral Cluster Halo – Lab Grown Ring

Floral Cluster Halo – Lab Grown Ring

Square emerald cut diamond Ring

Square emerald cut diamond Ring

Stack Ring Set Two-Tone –Pear Cut Engagement Ring

Stack Ring Set Two-Tone –Pear Cut Engagement Ring

Marquise Cut Lab-Grown Diamond Ring

Marquise Cut Lab-Grown Diamond Ring

Radiant Pavé Ring with Lab-Grown Diamond

Radiant Pavé Ring with Lab-Grown Diamond

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